NYC Hired: Telephone Operators

Prospects: Very Unfavorable

*According to projected annual openings and year-over-year growth

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Current openings

Long Distance Operator 19
Telephone Exchange Operator 14

Number of positions

2012: 690 2014: 670

Annual job postings

New: 0 Replacement: 20
(Total: 20)

Salaries in NYC

Starting at:
$30,390
($14/hour)

Middle:
$39,220
($18/hour)

Up to:
$43,580
($20/hour)

Average:
$39,180
($18/hour)

Educational requirements

Minimum education:
High school diploma or equivalent

Work experience:
None

On-the-job training:
Short-term on-the-job training

Education level achieved by workers

Sources: New York State Department of Labor, U.S. Department of Labor.